Terms and Conditions

Last updated: November 2025

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your use of the websites, content, and online services operated by Alphega Solutions, LLC (“Alphega Solutions”, “we”, “us”, “our”), including any pages that refer to these Terms (collectively, the “Site”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

These Terms do not govern the delivery of professional services. Consulting engagements, statements of work, and projects are governed by separate written agreements between Alphega Solutions and the applicable client.

2. Who We Are

Alphega Solutions, LLC is an IT consulting firm providing cloud, cybersecurity, software, workflow automation, and IT enablement services to public sector, healthcare, and regulated enterprise clients.

3. Use of the Site

You may use the Site for lawful purposes only and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable law or regulation
• Attempt to gain unauthorized access to any systems, data, or networks associated with the Site
• Interfere with or disrupt the operation of the Site
• Submit or transmit malicious code (including viruses, worms, or malware)
• Misrepresent your identity or affiliation in communications through the Site

We may suspend or restrict access to the Site at any time for security, maintenance, or other business reasons.

4. No Professional Advice; No Client Relationship via Site

The content on the Site is provided for general informational purposes only. It does not constitute:

• Legal advice
• Tax or accounting advice
• Medical or clinical advice
• Security certification, compliance certification, or any formal attestation

Use of the Site or contact forms does not create a client, advisory, fiduciary, or partnership relationship between you and Alphega Solutions. Any such relationship arises only under a separate written agreement executed by both parties.

5. Information You Submit

When you submit information via forms, email links, or other mechanisms on the Site, you represent and warrant that:

• The information is accurate to the best of your knowledge
• You have the right to provide the information
• The information does not infringe or violate the rights of any third party

You agree not to submit:

• Sensitive personal information unless explicitly requested (e.g., social security numbers, payment card data)
• Protected Health Information (PHI) or detailed medical data via the Site

If you are a healthcare patient or service user, contact your provider through the channels they designate (such as patient portals), not this Site.

Our handling of personal information is described in our Privacy & Data Protection Notice, which is incorporated by reference into these Terms.

6. Intellectual Property

Unless otherwise indicated, all content on the Site—including text, graphics, logos, icons, images, and layout—is owned by or licensed to Alphega Solutions and is protected by intellectual property laws.

You may:

• View the Site and print or download content for your internal, non-commercial use related to evaluating our services.

You may not, without our prior written consent:

• Copy, reproduce, modify, distribute, display, or publish any portion of the Site for commercial purposes
• Remove or alter any copyright, trademark, or other proprietary notices
• Use any trade name, logo, or trademark of Alphega Solutions in a manner likely to cause confusion

All rights not expressly granted are reserved.

7. Third-Party Content and Links

The Site may contain links to third-party websites, tools, or resources. These are provided for convenience only. Alphega Solutions:

• Does not control and is not responsible for third-party sites or their content
• Does not endorse and is not liable for any products, services, or information provided by third parties

Your use of third-party sites is at your own risk and subject to their terms and policies.

8. Services, Proposals, and Statements of Work

Any descriptions of services on the Site are summary in nature and do not constitute an offer, commitment, or guarantee of scope, pricing, timing, or availability.

Professional services are provided solely under separate written agreements (e.g., master services agreements, statements of work, task orders, purchase orders, or government contracts) that define:

• Scope of work
• Deliverables
• Fees and payment terms
• Timelines
• Responsibilities of each party
• Applicable service-specific terms and conditions

In the event of any conflict between information on the Site and a signed agreement, the signed agreement controls.

9. Data Protection and Security

Alphega Solutions takes information security seriously and applies technical and organizational measures designed to protect personal information and client data, as described in our Privacy & Data Protection Notice and, where applicable, in specific contracts (such as Business Associate Agreements or data processing agreements).

You acknowledge that:

• Electronic communication and storage systems involve inherent security risks that cannot be fully eliminated
• The Site is not designed for submitting or storing sensitive operational data, PHI, or other regulated data outside of a formal engagement and agreed channels

10. Disclaimers

The Site and all content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including but not limited to:

• Warranties of accuracy, completeness, or fitness for a particular purpose
• Warranties regarding uninterrupted or error-free access
• Warranties that the Site is free of viruses or other harmful components

To the maximum extent permitted by law, Alphega Solutions disclaims all warranties, express or implied, regarding the Site and its content.

Nothing in this section alters any express warranties or service commitments that may be set out in a separate written agreement for professional services.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Alphega Solutions and its owners, officers, employees, and contractors will not be liable for:

• Any indirect, incidental, consequential, special, punitive, or exemplary damages
• Loss of profits, revenue, data, or business opportunities

arising out of or in connection with your use of, or inability to use, the Site or its content, even if advised of the possibility of such damages.

To the extent any liability cannot be excluded, our total aggregate liability arising from or related to the Site will be limited to one hundred U.S. dollars (US $100).

This section does not limit liabilities that cannot be excluded or limited under applicable law, nor does it modify any liability allocations set out in separate written agreements for professional services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Alphega Solutions and its owners, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Site in violation of these Terms
• Your violation of any applicable law or regulation in connection with the Site
• Any content or information you submit to the Site that infringes or violates any rights of a third party

13. Changes to the Site and These Terms

We may update the Site and these Terms from time to time. When we do:

• We will update the “Last updated” date at the top of this page
• Changes take effect when posted on the Site, unless otherwise stated

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Site.

14. Governing Law and Jurisdiction

These Terms and any disputes relating to your use of the Site are governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Georgia, and you consent to the jurisdiction of such courts.

If you are a government or public sector entity, applicable jurisdiction and venue provisions in your contract with us (if any) may supersede this section.

15. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy & Data Protection Notice, constitute the entire agreement between you and Alphega Solutions with respect to your use of the Site and supersede any prior or contemporaneous understandings relating to the Site.

They do not supersede or modify any separate written agreement you may have with Alphega Solutions for professional services.

17. Contact

If you have questions about these Terms, please contact: