Workflow Automation
&
IT Enablement
We automate critical workflows and standardize IT operations so your teams can move faster, make fewer mistakes, and stay within security and compliance guardrails.
What we focus on
We provide end-to-end design and implementation that is built with security, compliance, and maintainability as first-class requirements
Business and IT workflow automation
Identity and access provisioning workflows
Standardized IT processes
Low-code and pro-code automation platforms
Operational Readiness
Hardware and Software procurement
Core capabilities
Business & Process Workflow Automation
Remove manual steps, reduce delays, and eliminate "spreadsheet and email workflows" that are fragile and untracked.
- Design and build web applications, portals, and internal tools for staff, partners, and citizens
- Implement role-based access control, audit logging, and fine-grained permissions
- Integrate with your identity provider
- Handle sensitive data according to your policies and regulatory requirements
- Align UX with real user journeys in public sector and regulated environments
Identity, Access & Provisioning Workflows
Make identity and access management reliable, auditable, and fast—so security improves while friction for users goes down.
- Design and implement REST/GraphQL APIs and service layers between systems
- Integrate between SaaS platforms, line-of-business systems, and cloud services
- Build event-driven integrations where appropriate
- Implement input validation, authentication/authorization, and rate limiting on APIs
- Document APIs and integration contracts clearly for internal and external customers
IT Service Workflows & Standardization
Turn IT operations from a collection of individual heroics into defined, repeatable services.
- Design data access services and APIs for analytics, reporting, and operational use
- Implement controlled reporting interfaces and exports with proper access checks
- Integrate with existing data warehouses, lakes, or reporting platforms
- Apply data minimization, masking, and aggregation, where detailed data is not necessary
- Ensure access to data is logged, auditable, and aligned with data classification policies.
Low-Code / Pro-Code Automation & Governance
Leverage low-code platforms where appropriate without creating ungoverned sprawl and hidden security risks.
- Establish a secure SDLC with code review, automated testing, and quality gates
- Integrate SAST, SCA, and (where appropriate) DAST into CI/CD pipelines
- Implement secrets management, configuration management, and environment separation
- Wire in logging, metrics, and tracing for applications and integrations
- Provide dashboards and alerts for key application and integration health indicators
Operational Readiness, Monitoring & Support Patterns
Ensure automated workflows and IT processes can be supported in production like any other critical system.
- Design data access services and APIs for analytics, reporting, and operational use
- Implement controlled reporting interfaces and exports with proper access checks
- Integrate with existing data warehouses, lakes, or reporting platforms
- Apply data minimization, masking, and aggregation, where detailed data is not necessary
- Ensure access to data is logged, auditable, and aligned with data classification policies.
Hardware & Software Procurement for Federal and SLED Agencies
Streamline hardware and software acquisition for Federal and SLED agencies through compliant procurement channels and contract vehicles.
- Establish a secure SDLC with code review, automated testing, and quality gates
- Integrate SAST, SCA, and (where appropriate) DAST into CI/CD pipelines
- Implement secrets management, configuration management, and environment separation
- Wire in logging, metrics, and tracing for applications and integrations
- Provide dashboards and alerts for key application and integration health indicators
Who we work with
We work closely with business owners, IT, and security teams to ensure automation improves control rather than bypassing it.
public sector, healthcare, or commercial environments
Have significant manual processes across departments and IT services
Rely heavily on email, spreadsheets, and ad hoc scripts for critical workflows
Need automations to respect security, privacy, and compliance constraints while improving service levels
Engagement options
We deliver the same architecture-led, DevSecOps approach used in our Cloud Strategy, Architecture & Platforms, Cybersecurity & Compliance, and Custom Software & Integration services.
Discovery & Design
Identify high-impact workflows, map current and target states, and design automation and IT service patterns, including roles and responsibilities.
Implementation & Integration
Build and deploy workflow automations, IT service workflows, and integrations with identity, HR, ticketing, and line-of-business systems—using appropriate low-code/pro-code platforms.
Continuous Improvement & Governance
Measure performance, refine workflows, add new automations, and mature governance for automation platforms and IT services over time.
Next Step
If you need to eliminate manual, error-prone processes and bring IT operations under consistent, automated control, we can help design and implement the right workflows and platforms.